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Cancellation policy

The revocation instruction does not apply in case you are a company according to §14 of the Bürgerliches Gesetzbuch (BGB) and upon conclusion of the contract are in exercise of a commercial or self-employed work.

Revocation Instruction

Every person that concludes a legal transaction for purposes that are mostly neither related to your commercial nor independent work is considered to be a consumer.

 

Right of Revocation

You have the right to revoke this contract within 14 days without stating any reasons. The revocation period counts 14 days starting on the day of the conclusion of contract. To exercise your right of revocation you are required to contact us (Outdooractive AG, Missener Str. 18, 87509 Immenstadt, email: support@outdooractive.com) in form of a clear statement (e.g. a letter sent via mail, a telefax or an email) about your decision to cancel the contract. You may use the sample revocation form, however, it is not a requirement. To ensure the revocation period it is enough to send the revocation notification before the period is over.

 

Consequences of Revocation

Should you revoke the contract, we are required to pay back all expenses that we received from you including delivery charges (excluding additional costs that are a consequence of a different delivery method you choose instead of our standard, affordable method) immediately or 14 days after the day the revocation has reached us. We use the same payment method for the refund that we already used for the original transaction unless we explicitly agreed on a different transaction method; in no case you will be charged with additional fees due to the repayment.

Muster-Widerrufsformular

 (If you want to revoke your contract, please complete this form and send it to us)

 

To

Outdooractive AG

Missener Str. 18

87509 Immenstadt

 

Email: support@outdooractive.com

 

 

I/We (*) hereby revoke the contract I/we (*) concluded of the following purchased product (*) / the following service (*)

_________________________________

Ordered on (*) / received on (*)

_________________________________

Name of the consumer

_________________________________

Email of the consumer

_________________________________

Address of the consumer

_________________________________

Signature of the consumer (only by notification on paper)

_________________________________

Date

 

(*) cross out if incorrect

 

The user explicitly agrees that the provider begins with the execution of the service before the end of the revocation period. The user knows that through his / her agreement with the beginning of the execution of the contract loses its revocation right.

 

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